Terms & Conditions

Welcome to Tamanna Mobile Shop. By accessing our website and placing an order, you agree to follow the terms and conditions below. Please read them carefully before using our services.

1. General Use

By using this website, you confirm that all information you provide is accurate and complete. Misuse of the website or any fraudulent activity is strictly prohibited.

2. Product Information

  • We aim to provide accurate product descriptions, images, and pricing.

  • However, slight variations may occur due to lighting or manufacturer updates.

  • Tamanna Mobile Shop reserves the right to update product details at any time.

3. Pricing & Availability

  • All prices are listed in Bangladeshi Taka (BDT).

  • Prices may change without prior notice.

  • Product availability is subject to stock.

4. Order Policy

  • Orders are confirmed after successful placement.

  • We may contact you via phone or email for verification.

  • We reserve the right to cancel orders due to stock issues or incorrect information.

5. Delivery Policy

  • We deliver products all over Bangladesh.

  • Delivery time:

    • Inside Dhaka: 1–2 working days

    • Outside Dhaka: 2–5 working days

  • Delivery charges may apply depending on location.

6. Payment Options

We accept:

  • Cash on Delivery (COD)

  • Mobile payments (bKash, Nagad – if available)

7. Return & Replacement

  • Returns are accepted only for damaged or defective products.

  • You must notify us within 24–48 hours of receiving the item.

  • Product must be unused and in original condition.

  • Replacement or refund will be processed after verification.

8. Warranty

  • Warranty (if applicable) depends on the product or brand.

  • Please check product details for warranty information.

9. Limitation of Liability

Tamanna Mobile Shop is not responsible for:

  • Delivery delays caused by courier services

  • Incorrect information provided by customers

  • Events beyond our control

10. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page.